# Hotjar: Hotjar Ask Survey email notifications are not sending correctly

> Hotjar status incident “Hotjar Ask Survey email notifications are not sending correctly” on 2023-05-16: impact none (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/m0twdwvsbssj
Last updated: 2023-05-16T14:31:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-05-16 12:53 UTC · Resolved: 2023-05-16 14:31 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/m0twdwvsbssj](https://status.hotjar.com/incidents/m0twdwvsbssj)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-05-16 14:31 UTC: We've confirmed the fix has worked, so we're resolving this incident. Thanks so much again for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-05-16 12:53 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/m0twdwvsbssj
- Citation: Hotjar, “Hotjar Ask Survey email notifications are not sending correctly” (2023-05-16 12:53 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/m0twdwvsbssj (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar Ask Survey email notifications are not sending correctly (2023-05-16)](https://rewindex.com/company/hotjar/incidents/m0twdwvsbssj)`


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Canonical: https://rewindex.com/company/hotjar/incidents/m0twdwvsbssj · Markdown: https://rewindex.com/company/hotjar/incidents/m0twdwvsbssj.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/m0twdwvsbssj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:39:19.151Z