# Hotjar: Incoming feedback screenshots unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-07-30 08:24 UTC · Resolved: 2020-07-30 09:12 UTC · Duration: 48 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/lgtdl00pkmfs](https://status.hotjar.com/incidents/lgtdl00pkmfs)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2020-07-30 09:12 UTC: The issue has been resolved. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/lgtdl00pkmfs · Markdown: https://rewindex.com/company/hotjar/incidents/lgtdl00pkmfs.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/lgtdl00pkmfs · Generated 2026-10-18T09:55:37.774Z