# Hotjar: Redirect loop is affecting user access to Insights

> Hotjar status incident “Redirect loop is affecting user access to Insights” on 2023-04-28: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/khjl6l0vs5kv
Last updated: 2023-04-28T16:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-04-28 15:55 UTC · Resolved: 2023-04-28 16:59 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/khjl6l0vs5kv](https://status.hotjar.com/incidents/khjl6l0vs5kv)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-04-28 16:59 UTC: This incident is now resolved. Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Hotjar, started 2023-04-28 15:55 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/khjl6l0vs5kv
- Citation: Hotjar, “Redirect loop is affecting user access to Insights” (2023-04-28 15:55 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/khjl6l0vs5kv (CC BY 4.0).
- Markdown link: `[Hotjar: Redirect loop is affecting user access to Insights (2023-04-28)](https://rewindex.com/company/hotjar/incidents/khjl6l0vs5kv)`


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Canonical: https://rewindex.com/company/hotjar/incidents/khjl6l0vs5kv · Markdown: https://rewindex.com/company/hotjar/incidents/khjl6l0vs5kv.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/khjl6l0vs5kv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:10:39.167Z