# Hotjar: Incident Report - Heatmaps not viewable to a small portion of users.

> Hotjar status incident “Incident Report - Heatmaps not viewable to a small portion of users.” on 2016-11-03: impact none (vendor’s label), 5.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/jvqqjl0r96s9
Last updated: 2016-11-03T16:22:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-11-03 11:22 UTC · Resolved: 2016-11-03 16:22 UTC · Duration: 5.0 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/jvqqjl0r96s9](https://status.hotjar.com/incidents/jvqqjl0r96s9)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2016-11-03 16:22 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2016-11-03 11:22 UTC, resolved after 5.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/jvqqjl0r96s9
- Citation: Hotjar, “Incident Report - Heatmaps not viewable to a small portion of users.” (2016-11-03 11:22 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/jvqqjl0r96s9 (CC BY 4.0).
- Markdown link: `[Hotjar: Incident Report - Heatmaps not viewable to a small portion of users. (2016-11-03)](https://rewindex.com/company/hotjar/incidents/jvqqjl0r96s9)`


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Canonical: https://rewindex.com/company/hotjar/incidents/jvqqjl0r96s9 · Markdown: https://rewindex.com/company/hotjar/incidents/jvqqjl0r96s9.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/jvqqjl0r96s9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:21:12.404Z