# Hotjar: Issue with the Engage booking flow

> Hotjar status incident “Issue with the Engage booking flow” on 2023-08-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/jsd95tvgh75m
Last updated: 2023-08-17T13:16:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-17 13:16 UTC · Resolved: 2023-08-17 13:16 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/jsd95tvgh75m](https://status.hotjar.com/incidents/jsd95tvgh75m)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-08-17 13:16 UTC: One of our engineers identified a potential security concern that led us to temporarily disable the availability of the Your network booking page. This precautionary measure was taken to investigate the issue. We initiated an in-depth examination of the issue and reviewed the system logs. After our analysis, we have determined that our users’ data remains safe and uncompromised. We implemented the necessary fixes and re-enabled the booking page. Thank you for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-08-17 13:16 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/jsd95tvgh75m
- Citation: Hotjar, “Issue with the Engage booking flow” (2023-08-17 13:16 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/jsd95tvgh75m (CC BY 4.0).
- Markdown link: `[Hotjar: Issue with the Engage booking flow (2023-08-17)](https://rewindex.com/company/hotjar/incidents/jsd95tvgh75m)`


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Canonical: https://rewindex.com/company/hotjar/incidents/jsd95tvgh75m · Markdown: https://rewindex.com/company/hotjar/incidents/jsd95tvgh75m.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/jsd95tvgh75m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:38:28.537Z