# Hotjar: Recordings not playing

> Hotjar status incident “Recordings not playing” on 2023-08-15: impact none (vendor’s label), 37 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/jqthwd7cjb8x
Last updated: 2023-08-15T16:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-15 15:53 UTC · Resolved: 2023-08-15 16:30 UTC · Duration: 37 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/jqthwd7cjb8x](https://status.hotjar.com/incidents/jqthwd7cjb8x)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-08-15 16:30 UTC: This incident is now resolved and no data was lost due to this! Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-08-15 15:53 UTC, resolved after 37 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/jqthwd7cjb8x
- Citation: Hotjar, “Recordings not playing” (2023-08-15 15:53 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/jqthwd7cjb8x (CC BY 4.0).
- Markdown link: `[Hotjar: Recordings not playing (2023-08-15)](https://rewindex.com/company/hotjar/incidents/jqthwd7cjb8x)`


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Canonical: https://rewindex.com/company/hotjar/incidents/jqthwd7cjb8x · Markdown: https://rewindex.com/company/hotjar/incidents/jqthwd7cjb8x.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/jqthwd7cjb8x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:39:23.226Z