# Hotjar: Creating Highlights and Recommended Insights not working as expected

> Hotjar status incident “Creating Highlights and Recommended Insights not working as expected” on 2023-04-11: impact none (vendor’s label), 4.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/h6kw4t8mfc5h
Last updated: 2023-04-11T17:43:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-04-11 13:36 UTC · Resolved: 2023-04-11 17:43 UTC · Duration: 4.1 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/h6kw4t8mfc5h](https://status.hotjar.com/incidents/h6kw4t8mfc5h)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-04-11 17:43 UTC: This incident is now resolved. Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-04-11 13:36 UTC, resolved after 4.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/h6kw4t8mfc5h
- Citation: Hotjar, “Creating Highlights and Recommended Insights not working as expected” (2023-04-11 13:36 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/h6kw4t8mfc5h (CC BY 4.0).
- Markdown link: `[Hotjar: Creating Highlights and Recommended Insights not working as expected (2023-04-11)](https://rewindex.com/company/hotjar/incidents/h6kw4t8mfc5h)`


---
Canonical: https://rewindex.com/company/hotjar/incidents/h6kw4t8mfc5h · Markdown: https://rewindex.com/company/hotjar/incidents/h6kw4t8mfc5h.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/h6kw4t8mfc5h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:30:05.950Z