# Hotjar: Recordings, heatmaps and forms data collection degradation

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-10-19 15:37 UTC · Resolved: 2020-10-19 16:12 UTC · Duration: 35 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/gvk5n2xkqc1c](https://status.hotjar.com/incidents/gvk5n2xkqc1c)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2020-10-19 16:12 UTC: The issue has been resolved. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/gvk5n2xkqc1c · Markdown: https://rewindex.com/company/hotjar/incidents/gvk5n2xkqc1c.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/gvk5n2xkqc1c · Generated 2026-10-18T12:42:12.949Z