# Hotjar: Surveys erroneously submitted skipped answer fields to the responses list

> Hotjar status incident “Surveys erroneously submitted skipped answer fields to the responses list” on 2021-03-24: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/g89g721ldc3k
Last updated: 2021-03-24T08:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-03-24 08:30 UTC · Resolved: 2021-03-24 08:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/g89g721ldc3k](https://status.hotjar.com/incidents/g89g721ldc3k)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-03-24 08:30 UTC: We found and implemented a fix for an issue where if a respondent started filling out an optional question, but then clicked "Skip", the answer would still be included and sent to our servers. It was resolved today at 12:59 pm UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Hotjar, started 2021-03-24 08:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/g89g721ldc3k
- Citation: Hotjar, “Surveys erroneously submitted skipped answer fields to the responses list” (2021-03-24 08:30 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/g89g721ldc3k (CC BY 4.0).
- Markdown link: `[Hotjar: Surveys erroneously submitted skipped answer fields to the responses list (2021-03-24)](https://rewindex.com/company/hotjar/incidents/g89g721ldc3k)`


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Canonical: https://rewindex.com/company/hotjar/incidents/g89g721ldc3k · Markdown: https://rewindex.com/company/hotjar/incidents/g89g721ldc3k.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/g89g721ldc3k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:37:38.371Z