# Hotjar: Country detection not working

> Hotjar status incident “Country detection not working” on 2018-01-11: impact none (vendor’s label), 3.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/dy30872lkn3g
Last updated: 2018-01-11T11:28:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-01-11 08:17 UTC · Resolved: 2018-01-11 11:28 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/dy30872lkn3g](https://status.hotjar.com/incidents/dy30872lkn3g)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2018-01-11 11:28 UTC: This issue was resolved and countries are now being assigned correctly.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2018-01-11 08:17 UTC, resolved after 3.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/dy30872lkn3g
- Citation: Hotjar, “Country detection not working” (2018-01-11 08:17 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/dy30872lkn3g (CC BY 4.0).
- Markdown link: `[Hotjar: Country detection not working (2018-01-11)](https://rewindex.com/company/hotjar/incidents/dy30872lkn3g)`


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Canonical: https://rewindex.com/company/hotjar/incidents/dy30872lkn3g · Markdown: https://rewindex.com/company/hotjar/incidents/dy30872lkn3g.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/dy30872lkn3g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:03:41.360Z