# Hotjar: Heatmap retaker not working.

> Hotjar status incident “Heatmap retaker not working.” on 2023-01-17: impact none (vendor’s label), 42 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/d7ty08j1c2kg
Last updated: 2023-01-17T11:22:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-01-17 10:40 UTC · Resolved: 2023-01-17 11:22 UTC · Duration: 42 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/d7ty08j1c2kg](https://status.hotjar.com/incidents/d7ty08j1c2kg)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-01-17 11:22 UTC: Resolved - This incident is now resolved. Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-01-17 10:40 UTC, resolved after 42 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/d7ty08j1c2kg
- Citation: Hotjar, “Heatmap retaker not working.” (2023-01-17 10:40 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/d7ty08j1c2kg (CC BY 4.0).
- Markdown link: `[Hotjar: Heatmap retaker not working. (2023-01-17)](https://rewindex.com/company/hotjar/incidents/d7ty08j1c2kg)`


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Canonical: https://rewindex.com/company/hotjar/incidents/d7ty08j1c2kg · Markdown: https://rewindex.com/company/hotjar/incidents/d7ty08j1c2kg.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/d7ty08j1c2kg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:57:33.527Z