# Hotjar: Sessions may not be getting captured

> Hotjar status incident “Sessions may not be getting captured” on 2023-05-26: impact none (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/cd80j7zz2cn3
Last updated: 2023-05-26T16:23:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-05-26 14:27 UTC · Resolved: 2023-05-26 16:23 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/cd80j7zz2cn3](https://status.hotjar.com/incidents/cd80j7zz2cn3)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-05-26 16:23 UTC: This incident is now resolved. It may take a few hours for your session capture to return to normal levels. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-05-26 14:27 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/cd80j7zz2cn3
- Citation: Hotjar, “Sessions may not be getting captured” (2023-05-26 14:27 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/cd80j7zz2cn3 (CC BY 4.0).
- Markdown link: `[Hotjar: Sessions may not be getting captured (2023-05-26)](https://rewindex.com/company/hotjar/incidents/cd80j7zz2cn3)`


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Canonical: https://rewindex.com/company/hotjar/incidents/cd80j7zz2cn3 · Markdown: https://rewindex.com/company/hotjar/incidents/cd80j7zz2cn3.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/cd80j7zz2cn3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:22:18.677Z