# Hotjar: Interruption to recordings and heatmap data collection

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-11-27 09:50 UTC · Resolved: 2018-11-27 11:03 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/c2xby8fkfb8y](https://status.hotjar.com/incidents/c2xby8fkfb8y)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2018-11-27 11:03 UTC: The incident has now been resolved, and everything is back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/c2xby8fkfb8y · Markdown: https://rewindex.com/company/hotjar/incidents/c2xby8fkfb8y.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/c2xby8fkfb8y · Generated 2026-10-18T10:39:36.160Z