# Hotjar: Outage of service

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-02-17 15:55 UTC · Resolved: 2020-02-17 22:15 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/c0m2qqfxxw62](https://status.hotjar.com/incidents/c0m2qqfxxw62)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2020-02-17 22:15 UTC: The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/c0m2qqfxxw62 · Markdown: https://rewindex.com/company/hotjar/incidents/c0m2qqfxxw62.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/c0m2qqfxxw62 · Generated 2026-10-18T12:36:29.275Z