# Hotjar: Viewing saved Recording segments may cause Recording player not to work

> Hotjar status incident “Viewing saved Recording segments may cause Recording player not to work” on 2023-05-23: impact none (vendor’s label), 50 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/bxjwjd8xb9bl
Last updated: 2023-05-23T15:22:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-05-23 14:32 UTC · Resolved: 2023-05-23 15:22 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/bxjwjd8xb9bl](https://status.hotjar.com/incidents/bxjwjd8xb9bl)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-05-23 15:22 UTC: This incident is now resolved. Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-05-23 14:32 UTC, resolved after 50 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/bxjwjd8xb9bl
- Citation: Hotjar, “Viewing saved Recording segments may cause Recording player not to work” (2023-05-23 14:32 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/bxjwjd8xb9bl (CC BY 4.0).
- Markdown link: `[Hotjar: Viewing saved Recording segments may cause Recording player not to work (2023-05-23)](https://rewindex.com/company/hotjar/incidents/bxjwjd8xb9bl)`


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Canonical: https://rewindex.com/company/hotjar/incidents/bxjwjd8xb9bl · Markdown: https://rewindex.com/company/hotjar/incidents/bxjwjd8xb9bl.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/bxjwjd8xb9bl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:12:18.690Z