# Hotjar: Identify API intermittently unavailable

> Hotjar status incident “Identify API intermittently unavailable” on 2021-07-14: impact none (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/bryj2n3rp1rr
Last updated: 2021-07-14T15:48:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-07-14 13:33 UTC · Resolved: 2021-07-14 15:48 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/bryj2n3rp1rr](https://status.hotjar.com/incidents/bryj2n3rp1rr)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-07-14 15:48 UTC: The issue has been resolved. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2021-07-14 13:33 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/bryj2n3rp1rr
- Citation: Hotjar, “Identify API intermittently unavailable” (2021-07-14 13:33 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/bryj2n3rp1rr (CC BY 4.0).
- Markdown link: `[Hotjar: Identify API intermittently unavailable (2021-07-14)](https://rewindex.com/company/hotjar/incidents/bryj2n3rp1rr)`


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Canonical: https://rewindex.com/company/hotjar/incidents/bryj2n3rp1rr · Markdown: https://rewindex.com/company/hotjar/incidents/bryj2n3rp1rr.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/bryj2n3rp1rr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:39:03.797Z