# Hotjar: Interruption to data collection from sites

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-12-13 10:40 UTC · Resolved: 2018-12-13 13:44 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/bg58bb5d0rqk](https://status.hotjar.com/incidents/bg58bb5d0rqk)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2018-12-13 13:44 UTC: This incident has been resolved. The full incident report can be found at https://help.hotjar.com/hc/en-us/articles/360013599234-13-December-2018-Issue-with-data-collection-from-some-websites

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/bg58bb5d0rqk · Markdown: https://rewindex.com/company/hotjar/incidents/bg58bb5d0rqk.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/bg58bb5d0rqk · Generated 2026-10-18T12:23:23.340Z