# Hotjar: Surveys not opening in Hotjar application

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-20 08:07 UTC · Resolved: 2026-01-20 09:07 UTC · Duration: 59 min
- Updates: 2 · Affected components: Application - insights.hotjar.com, insights.hotjar.com
- [Vendor status page: https://stspg.io/966r43thnztc](https://stspg.io/966r43thnztc)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **investigating** 2026-01-20 08:07 UTC: We are currently investigating this issue.
- **resolved** 2026-01-20 09:07 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/hotjar/incidents/bcgzmxl6qn3r · Markdown: https://rewindex.com/company/hotjar/incidents/bcgzmxl6qn3r.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/bcgzmxl6qn3r · Generated 2026-10-19T02:56:03.042Z