# Hotjar: Unexpected Subscription Cancellation for Customers

> Hotjar status incident “Unexpected Subscription Cancellation for Customers” on 2023-01-20: impact none (vendor’s label), 4 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/9rzfqsgct2fz
Last updated: 2023-01-24T10:33:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-01-20 09:11 UTC · Resolved: 2023-01-24 10:33 UTC · Duration: 4 d
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/9rzfqsgct2fz](https://status.hotjar.com/incidents/9rzfqsgct2fz)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-01-24 10:33 UTC: This incident is now resolved. Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-01-20 09:11 UTC, resolved after 4 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/9rzfqsgct2fz
- Citation: Hotjar, “Unexpected Subscription Cancellation for Customers” (2023-01-20 09:11 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/9rzfqsgct2fz (CC BY 4.0).
- Markdown link: `[Hotjar: Unexpected Subscription Cancellation for Customers (2023-01-20)](https://rewindex.com/company/hotjar/incidents/9rzfqsgct2fz)`


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Canonical: https://rewindex.com/company/hotjar/incidents/9rzfqsgct2fz · Markdown: https://rewindex.com/company/hotjar/incidents/9rzfqsgct2fz.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/9rzfqsgct2fz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:33:20.627Z