# Hotjar: Surveys aren't showing on site for some customers

> Hotjar status incident “Surveys aren't showing on site for some customers” on 2023-04-11: impact none (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/91vdnbs9z4c5
Last updated: 2023-04-11T14:56:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-04-11 12:16 UTC · Resolved: 2023-04-11 14:56 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/91vdnbs9z4c5](https://status.hotjar.com/incidents/91vdnbs9z4c5)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-04-11 14:56 UTC: This incident is now resolved. Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-04-11 12:16 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/91vdnbs9z4c5
- Citation: Hotjar, “Surveys aren't showing on site for some customers” (2023-04-11 12:16 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/91vdnbs9z4c5 (CC BY 4.0).
- Markdown link: `[Hotjar: Surveys aren't showing on site for some customers (2023-04-11)](https://rewindex.com/company/hotjar/incidents/91vdnbs9z4c5)`


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Canonical: https://rewindex.com/company/hotjar/incidents/91vdnbs9z4c5 · Markdown: https://rewindex.com/company/hotjar/incidents/91vdnbs9z4c5.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/91vdnbs9z4c5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:20:46.886Z