# Hotjar: Hotjar application inaccessible for ~15 minutes

> Hotjar status incident “Hotjar application inaccessible for ~15 minutes” on 2023-07-04: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/8tv5xwsfvy0l
Last updated: 2023-07-04T15:11:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-07-04 15:11 UTC · Resolved: 2023-07-04 15:11 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/8tv5xwsfvy0l](https://status.hotjar.com/incidents/8tv5xwsfvy0l)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-07-04 15:11 UTC: A change made to our infrastructure resulted in a 'maintenance' message appearing when users tried to access Hotjar. This prevented users from accessing Hotjar. The issue lasted for ~15 minutes and Hotjar is now functioning properly. Our engineers are investigating the details of what happened so it can be prevented in the future. Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-07-04 15:11 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/8tv5xwsfvy0l
- Citation: Hotjar, “Hotjar application inaccessible for ~15 minutes” (2023-07-04 15:11 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/8tv5xwsfvy0l (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar application inaccessible for ~15 minutes (2023-07-04)](https://rewindex.com/company/hotjar/incidents/8tv5xwsfvy0l)`


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Canonical: https://rewindex.com/company/hotjar/incidents/8tv5xwsfvy0l · Markdown: https://rewindex.com/company/hotjar/incidents/8tv5xwsfvy0l.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/8tv5xwsfvy0l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:44:53.211Z