# Hotjar: User Attributes may not getting attached during processing

> Hotjar status incident “User Attributes may not getting attached during processing” on 2022-05-17: impact none (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/8h2d3yh2k75b
Last updated: 2022-05-17T18:12:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-05-17 16:39 UTC · Resolved: 2022-05-17 18:12 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/8h2d3yh2k75b](https://status.hotjar.com/incidents/8h2d3yh2k75b)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2022-05-17 18:12 UTC: The login issue has been resolved. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2022-05-17 16:39 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/8h2d3yh2k75b
- Citation: Hotjar, “User Attributes may not getting attached during processing” (2022-05-17 16:39 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/8h2d3yh2k75b (CC BY 4.0).
- Markdown link: `[Hotjar: User Attributes may not getting attached during processing (2022-05-17)](https://rewindex.com/company/hotjar/incidents/8h2d3yh2k75b)`


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Canonical: https://rewindex.com/company/hotjar/incidents/8h2d3yh2k75b · Markdown: https://rewindex.com/company/hotjar/incidents/8h2d3yh2k75b.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/8h2d3yh2k75b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:29:08.046Z