# Hotjar: Intermittent Authentication errors within Insights

> Hotjar status incident “Intermittent Authentication errors within Insights” on 2023-02-13: impact none (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/8fbt26fzxx2m
Last updated: 2023-02-13T12:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-02-13 11:15 UTC · Resolved: 2023-02-13 12:45 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/8fbt26fzxx2m](https://status.hotjar.com/incidents/8fbt26fzxx2m)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-02-13 12:45 UTC: Service is now back to normal; these authentication errors have ceased. If they spike again we'll re-open the incident. For now, thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-02-13 11:15 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/8fbt26fzxx2m
- Citation: Hotjar, “Intermittent Authentication errors within Insights” (2023-02-13 11:15 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/8fbt26fzxx2m (CC BY 4.0).
- Markdown link: `[Hotjar: Intermittent Authentication errors within Insights (2023-02-13)](https://rewindex.com/company/hotjar/incidents/8fbt26fzxx2m)`


---
Canonical: https://rewindex.com/company/hotjar/incidents/8fbt26fzxx2m · Markdown: https://rewindex.com/company/hotjar/incidents/8fbt26fzxx2m.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/8fbt26fzxx2m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:15:05.040Z