# Hotjar: Disruption to processing of background tasks.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-05-11 10:24 UTC · Resolved: 2021-05-11 16:09 UTC · Duration: 5.8 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/8800gvk79r9x](https://status.hotjar.com/incidents/8800gvk79r9x)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-05-11 16:09 UTC: The issue has been resolved. Heatmap and Recording data collection and processing are back to normal levels. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/8800gvk79r9x · Markdown: https://rewindex.com/company/hotjar/incidents/8800gvk79r9x.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/8800gvk79r9x · Generated 2026-10-18T09:55:55.707Z