# Hotjar: User Attributes not captured between 09:24 and 09:51 am UTC.

> Hotjar status incident “User Attributes not captured between 09:24 and 09:51 am UTC.” on 2022-05-10: impact none (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/862ksvby3gnc
Last updated: 2022-05-10T12:09:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-05-10 09:39 UTC · Resolved: 2022-05-10 12:09 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/862ksvby3gnc](https://status.hotjar.com/incidents/862ksvby3gnc)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2022-05-10 12:09 UTC: The incident has been resolved. Thank you for bearing with us.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2022-05-10 09:39 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/862ksvby3gnc
- Citation: Hotjar, “User Attributes not captured between 09:24 and 09:51 am UTC.” (2022-05-10 09:39 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/862ksvby3gnc (CC BY 4.0).
- Markdown link: `[Hotjar: User Attributes not captured between 09:24 and 09:51 am UTC. (2022-05-10)](https://rewindex.com/company/hotjar/incidents/862ksvby3gnc)`


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Canonical: https://rewindex.com/company/hotjar/incidents/862ksvby3gnc · Markdown: https://rewindex.com/company/hotjar/incidents/862ksvby3gnc.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/862ksvby3gnc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T19:34:13.153Z