# Hotjar: Interruption to data collection for Recordings, Forms and Heatmaps

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-11-28 17:00 UTC · Resolved: 2019-11-28 17:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/83j587s6z7nt](https://status.hotjar.com/incidents/83j587s6z7nt)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2019-11-28 17:00 UTC: We didn't collect new Recording, Heatmap or Form data for ~10 minutes due to a data ingestion temportary outage

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/hotjar/incidents/83j587s6z7nt · Markdown: https://rewindex.com/company/hotjar/incidents/83j587s6z7nt.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/83j587s6z7nt · Generated 2026-10-18T12:35:01.031Z