# Hotjar: Ask responses briefly rejected

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-06-03 09:31 UTC · Resolved: 2024-06-03 09:31 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/ksdst23qm0hv](https://stspg.io/ksdst23qm0hv)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2024-06-03 09:31 UTC: From approximately 7:26 to 7:42 UTC, an internal change caused Ask product responses to be rejected instead of saved. Our monitoring system alerted us to this issue and we reverted the change immediately and everything is working as expected again.


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Canonical: https://rewindex.com/company/hotjar/incidents/7j62q7jkk9pm · Markdown: https://rewindex.com/company/hotjar/incidents/7j62q7jkk9pm.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/7j62q7jkk9pm · Generated 2026-10-19T02:52:49.691Z