# Hotjar: Slow response for tracking script and Insights UI

> Hotjar status incident “Slow response for tracking script and Insights UI” on 2019-07-18: impact minor (vendor’s label), 4.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/7g036vc4tvk5
Last updated: 2019-07-18T15:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-07-18 10:54 UTC · Resolved: 2019-07-18 15:30 UTC · Duration: 4.6 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/7g036vc4tvk5](https://status.hotjar.com/incidents/7g036vc4tvk5)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2019-07-18 15:30 UTC: Our CDN provider has resolved the issue and assets are now being delivered at acceptable speeds.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Hotjar, started 2019-07-18 10:54 UTC, resolved after 4.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/7g036vc4tvk5
- Citation: Hotjar, “Slow response for tracking script and Insights UI” (2019-07-18 10:54 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/7g036vc4tvk5 (CC BY 4.0).
- Markdown link: `[Hotjar: Slow response for tracking script and Insights UI (2019-07-18)](https://rewindex.com/company/hotjar/incidents/7g036vc4tvk5)`


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Canonical: https://rewindex.com/company/hotjar/incidents/7g036vc4tvk5 · Markdown: https://rewindex.com/company/hotjar/incidents/7g036vc4tvk5.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/7g036vc4tvk5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:33:13.338Z