# Hotjar: A number of email invites and notifications are not reaching our users.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2017-02-28 22:09 UTC · Resolved: 2017-03-01 16:25 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/73b3x5tlfc0k](https://status.hotjar.com/incidents/73b3x5tlfc0k)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2017-03-01 16:25 UTC: We have just re-enabled all snapshot completion emails as well. All emails are back and running.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/73b3x5tlfc0k · Markdown: https://rewindex.com/company/hotjar/incidents/73b3x5tlfc0k.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/73b3x5tlfc0k · Generated 2026-10-18T12:23:23.160Z