# Hotjar: Insights and Tracking Code ingestion are down

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2022-10-05 10:06 UTC · Resolved: 2022-10-05 13:58 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/6krblyn691jw](https://status.hotjar.com/incidents/6krblyn691jw)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2022-10-05 13:58 UTC: We've confirmed that Insights and our Tracking Code are now stable - we'll resolve this incident. We'll be conducting a retrospective review of the incident to ensure we understand the full incident history, and what steps we can take to avoid a future reoccurance. Thanks once again for your patience while we worked to fix this!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/6krblyn691jw · Markdown: https://rewindex.com/company/hotjar/incidents/6krblyn691jw.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/6krblyn691jw · Generated 2026-10-18T11:44:50.478Z