# Hotjar: Partial loss of Recordings, Forms, and Heatmaps data

> Hotjar status incident “Partial loss of Recordings, Forms, and Heatmaps data” on 2019-02-28: impact none (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/5h1sy0klfs8d
Last updated: 2019-02-28T16:20:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-02-28 14:24 UTC · Resolved: 2019-02-28 16:20 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/5h1sy0klfs8d](https://status.hotjar.com/incidents/5h1sy0klfs8d)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2019-02-28 16:20 UTC: Engineers have been monitoring the status of the servers closely and no further delays have been happening. Incident report can be viewed here: https://help.hotjar.com/hc/en-us/articles/360018911634

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2019-02-28 14:24 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/5h1sy0klfs8d
- Citation: Hotjar, “Partial loss of Recordings, Forms, and Heatmaps data” (2019-02-28 14:24 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/5h1sy0klfs8d (CC BY 4.0).
- Markdown link: `[Hotjar: Partial loss of Recordings, Forms, and Heatmaps data (2019-02-28)](https://rewindex.com/company/hotjar/incidents/5h1sy0klfs8d)`


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Canonical: https://rewindex.com/company/hotjar/incidents/5h1sy0klfs8d · Markdown: https://rewindex.com/company/hotjar/incidents/5h1sy0klfs8d.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/5h1sy0klfs8d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:00:04.725Z