# Hotjar: Hotjar survey incorrectly applied across Insights

> Hotjar status incident “Hotjar survey incorrectly applied across Insights” on 2023-03-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/5g99lch193tf
Last updated: 2023-03-17T12:01:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-03-17 12:01 UTC · Resolved: 2023-03-17 12:01 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/5g99lch193tf](https://status.hotjar.com/incidents/5g99lch193tf)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-03-17 12:01 UTC: At 1125 UTC, Hotjar surveys had been incorrectly applied across all of Insights and our Hotjar.com site, being served to every user on every page. We're really sorry for the trouble! We identified the problem quickly and declared this incident, de-activating the surveys and ensuring they're not displaying anymore. Thanks for bearing with us while we worked to resolve this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-03-17 12:01 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/5g99lch193tf
- Citation: Hotjar, “Hotjar survey incorrectly applied across Insights” (2023-03-17 12:01 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/5g99lch193tf (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar survey incorrectly applied across Insights (2023-03-17)](https://rewindex.com/company/hotjar/incidents/5g99lch193tf)`


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Canonical: https://rewindex.com/company/hotjar/incidents/5g99lch193tf · Markdown: https://rewindex.com/company/hotjar/incidents/5g99lch193tf.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/5g99lch193tf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:27:57.065Z