# Hotjar: We are currently investigating an issue with elevated error rates across the system.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-02-04 21:10 UTC · Resolved: 2019-02-04 21:31 UTC · Duration: 21 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/4xrmjjcknvhf](https://status.hotjar.com/incidents/4xrmjjcknvhf)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2019-02-04 21:31 UTC: The incident with elevated error rates for our systems has been resolved. Full incident report at: https://help.hotjar.com/hc/en-us/articles/360016864834-Elevated-error-rates-across-systems

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/hotjar/incidents/4xrmjjcknvhf · Markdown: https://rewindex.com/company/hotjar/incidents/4xrmjjcknvhf.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/4xrmjjcknvhf · Generated 2026-10-18T10:40:42.315Z