# Hotjar: Incident Report - Hotjar unavailable

> Hotjar status incident “Incident Report - Hotjar unavailable” on 2017-11-16: impact none (vendor’s label), 26 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/42s3d6dnhhdm
Last updated: 2017-11-16T21:19:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-11-16 20:53 UTC · Resolved: 2017-11-16 21:19 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/42s3d6dnhhdm](https://status.hotjar.com/incidents/42s3d6dnhhdm)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2017-11-16 21:19 UTC: We've confirmed the issue is resolved. Latencies are back to nominal levels and recordings are being processed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2017-11-16 20:53 UTC, resolved after 26 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/42s3d6dnhhdm
- Citation: Hotjar, “Incident Report - Hotjar unavailable” (2017-11-16 20:53 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/42s3d6dnhhdm (CC BY 4.0).
- Markdown link: `[Hotjar: Incident Report - Hotjar unavailable (2017-11-16)](https://rewindex.com/company/hotjar/incidents/42s3d6dnhhdm)`


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Canonical: https://rewindex.com/company/hotjar/incidents/42s3d6dnhhdm · Markdown: https://rewindex.com/company/hotjar/incidents/42s3d6dnhhdm.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/42s3d6dnhhdm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:08:46.450Z