# Hotjar: Heatmap Screenshots are impacted by internal performance degradation

> Hotjar status incident “Heatmap Screenshots are impacted by internal performance degradation” on 2023-05-18: impact none (vendor’s label), 24 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/3mnn7j6c0vqn
Last updated: 2023-05-19T10:05:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-05-18 10:20 UTC · Resolved: 2023-05-19 10:05 UTC · Duration: 24 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/3mnn7j6c0vqn](https://status.hotjar.com/incidents/3mnn7j6c0vqn)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-05-19 10:05 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-05-18 10:20 UTC, resolved after 24 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/3mnn7j6c0vqn
- Citation: Hotjar, “Heatmap Screenshots are impacted by internal performance degradation” (2023-05-18 10:20 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/3mnn7j6c0vqn (CC BY 4.0).
- Markdown link: `[Hotjar: Heatmap Screenshots are impacted by internal performance degradation (2023-05-18)](https://rewindex.com/company/hotjar/incidents/3mnn7j6c0vqn)`


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Canonical: https://rewindex.com/company/hotjar/incidents/3mnn7j6c0vqn · Markdown: https://rewindex.com/company/hotjar/incidents/3mnn7j6c0vqn.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/3mnn7j6c0vqn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:49:12.125Z