# Hotjar: Issues with recordings for newly signed up users

> Hotjar status incident “Issues with recordings for newly signed up users” on 2020-06-01: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/36zlsbdn7mtq
Last updated: 2020-06-01T14:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-06-01 12:19 UTC · Resolved: 2020-06-01 14:14 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/36zlsbdn7mtq](https://status.hotjar.com/incidents/36zlsbdn7mtq)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2020-06-01 14:14 UTC: The issue has been resolved. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Hotjar, started 2020-06-01 12:19 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/36zlsbdn7mtq
- Citation: Hotjar, “Issues with recordings for newly signed up users” (2020-06-01 12:19 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/36zlsbdn7mtq (CC BY 4.0).
- Markdown link: `[Hotjar: Issues with recordings for newly signed up users (2020-06-01)](https://rewindex.com/company/hotjar/incidents/36zlsbdn7mtq)`


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Canonical: https://rewindex.com/company/hotjar/incidents/36zlsbdn7mtq · Markdown: https://rewindex.com/company/hotjar/incidents/36zlsbdn7mtq.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/36zlsbdn7mtq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:21:39.715Z