# Hotjar: Integration messages not being sent to the Ask backend

> Hotjar status incident “Integration messages not being sent to the Ask backend” on 2023-06-23: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/2wrrj8scr1w7
Last updated: 2023-06-23T11:33:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-06-23 11:33 UTC · Resolved: 2023-06-23 11:33 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/2wrrj8scr1w7](https://status.hotjar.com/incidents/2wrrj8scr1w7)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-06-23 11:33 UTC: We've identified and investigated an issue with our Ask tools, where messages were not being sent to our integrations between 8:10UTC and 10:37UTC. This has already been resolved, and after some further investigation, we assessed there was minimal to no impact on our customers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-06-23 11:33 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/2wrrj8scr1w7
- Citation: Hotjar, “Integration messages not being sent to the Ask backend” (2023-06-23 11:33 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/2wrrj8scr1w7 (CC BY 4.0).
- Markdown link: `[Hotjar: Integration messages not being sent to the Ask backend (2023-06-23)](https://rewindex.com/company/hotjar/incidents/2wrrj8scr1w7)`


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Canonical: https://rewindex.com/company/hotjar/incidents/2wrrj8scr1w7 · Markdown: https://rewindex.com/company/hotjar/incidents/2wrrj8scr1w7.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/2wrrj8scr1w7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:44:30.178Z