# Hotjar: Incident Report - Heatmap and Recording processing

> Hotjar status incident “Incident Report - Heatmap and Recording processing” on 2017-04-24: impact none (vendor’s label), 19 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/2pq8b0jrfj7x
Last updated: 2017-04-25T13:38:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-04-24 18:09 UTC · Resolved: 2017-04-25 13:38 UTC · Duration: 19 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/2pq8b0jrfj7x](https://status.hotjar.com/incidents/2pq8b0jrfj7x)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2017-04-25 13:38 UTC: After monitoring the system under peak traffic and confirming the previously deployed fix worked as intended, we're marking the issue as fully resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2017-04-24 18:09 UTC, resolved after 19 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/2pq8b0jrfj7x
- Citation: Hotjar, “Incident Report - Heatmap and Recording processing” (2017-04-24 18:09 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/2pq8b0jrfj7x (CC BY 4.0).
- Markdown link: `[Hotjar: Incident Report - Heatmap and Recording processing (2017-04-24)](https://rewindex.com/company/hotjar/incidents/2pq8b0jrfj7x)`


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Canonical: https://rewindex.com/company/hotjar/incidents/2pq8b0jrfj7x · Markdown: https://rewindex.com/company/hotjar/incidents/2pq8b0jrfj7x.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/2pq8b0jrfj7x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T19:33:45.786Z