# Hotjar: Issue with starting Recordings on the Basic plan

> Hotjar status incident “Issue with starting Recordings on the Basic plan” on 2021-03-01: impact minor (vendor’s label), 33 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/2b3m8ztfr979
Last updated: 2021-03-01T11:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-03-01 10:27 UTC · Resolved: 2021-03-01 11:00 UTC · Duration: 33 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/2b3m8ztfr979](https://status.hotjar.com/incidents/2b3m8ztfr979)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-03-01 11:00 UTC: The issue has been resolved. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Hotjar, started 2021-03-01 10:27 UTC, resolved after 33 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/2b3m8ztfr979
- Citation: Hotjar, “Issue with starting Recordings on the Basic plan” (2021-03-01 10:27 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/2b3m8ztfr979 (CC BY 4.0).
- Markdown link: `[Hotjar: Issue with starting Recordings on the Basic plan (2021-03-01)](https://rewindex.com/company/hotjar/incidents/2b3m8ztfr979)`


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Canonical: https://rewindex.com/company/hotjar/incidents/2b3m8ztfr979 · Markdown: https://rewindex.com/company/hotjar/incidents/2b3m8ztfr979.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/2b3m8ztfr979 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:41:44.363Z