# Hotjar: Recordings and Heatmaps degradation

> Hotjar status incident “Recordings and Heatmaps degradation” on 2021-01-05: impact minor (vendor’s label), 5.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/11gtg1jn21mv
Last updated: 2021-01-05T16:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-01-05 11:20 UTC · Resolved: 2021-01-05 16:28 UTC · Duration: 5.1 h
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/11gtg1jn21mv](https://status.hotjar.com/incidents/11gtg1jn21mv)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2021-01-05 16:28 UTC: The issue has been resolved. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Hotjar, started 2021-01-05 11:20 UTC, resolved after 5.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/11gtg1jn21mv
- Citation: Hotjar, “Recordings and Heatmaps degradation” (2021-01-05 11:20 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/11gtg1jn21mv (CC BY 4.0).
- Markdown link: `[Hotjar: Recordings and Heatmaps degradation (2021-01-05)](https://rewindex.com/company/hotjar/incidents/11gtg1jn21mv)`


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Canonical: https://rewindex.com/company/hotjar/incidents/11gtg1jn21mv · Markdown: https://rewindex.com/company/hotjar/incidents/11gtg1jn21mv.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/11gtg1jn21mv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:23:14.087Z