# Hotjar: Sessions not being collected as expected

> Hotjar status incident “Sessions not being collected as expected” on 2023-02-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/hotjar/incidents/0hxv23fzp8vw
Last updated: 2023-02-17T09:44:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-02-17 09:44 UTC · Resolved: 2023-02-17 09:44 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hotjar.com/incidents/0hxv23fzp8vw](https://status.hotjar.com/incidents/0hxv23fzp8vw)
- [Company: Hotjar](https://rewindex.com/company/hotjar.md)

## Timeline of updates

- **resolved** 2023-02-17 09:44 UTC: As of 9:45 GMT +1 sessions were not being collected as expected. This incident is now resolved and sessions are being collected again. Thanks for bearing with us!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Hotjar, started 2023-02-17 09:44 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/hotjar/incidents/0hxv23fzp8vw
- Citation: Hotjar, “Sessions not being collected as expected” (2023-02-17 09:44 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/incidents/0hxv23fzp8vw (CC BY 4.0).
- Markdown link: `[Hotjar: Sessions not being collected as expected (2023-02-17)](https://rewindex.com/company/hotjar/incidents/0hxv23fzp8vw)`


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Canonical: https://rewindex.com/company/hotjar/incidents/0hxv23fzp8vw · Markdown: https://rewindex.com/company/hotjar/incidents/0hxv23fzp8vw.md · JSON: https://rewindex.com/api/v1/companies/hotjar/incidents/0hxv23fzp8vw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:09:09.063Z