# Hotjar in April 2024: incidents, uptime and changes

> Hotjar in April 2024: 5 incidents on its status page (1 major or critical), 99.63% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 1, none 3
- Uptime (vendor-reported): 99.63% free of major/critical incidents, 97.05% free of any incident; outage time 2 h 39 min, incident time 21 h 12 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/hotjar/2024/03.md) · Next: [May 2024](https://rewindex.com/company/hotjar/2024/05.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with billing system](https://rewindex.com/company/hotjar/incidents/j08y6n2bt7bp.md) | critical | 2024-04-02 15:02 UTC | 2024-04-02 17:41 UTC | 2.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some trials have been deactivated](https://rewindex.com/company/hotjar/incidents/rgd53wl6lny3.md) | none | 2024-04-02 12:10 UTC | 2024-04-03 12:59 UTC | 25 h | resolved |
| [Issues with billing system](https://rewindex.com/company/hotjar/incidents/j08y6n2bt7bp.md) | critical | 2024-04-02 15:02 UTC | 2024-04-02 17:41 UTC | 2.6 h | resolved |
| [Slack integration cannot be enabled](https://rewindex.com/company/hotjar/incidents/x9qh2hfjbcgk.md) | none | 2024-04-08 11:37 UTC | 2024-04-08 13:29 UTC | 1.9 h | resolved |
| [Sign-up flow leads to Survey creation instead of Overview page](https://rewindex.com/company/hotjar/incidents/k296156y2hgf.md) | none | 2024-04-18 14:13 UTC | 2024-04-18 17:11 UTC | 3.0 h | resolved |
| [Survey responses with User Attributes containing datetimes are not triggering Zaps in Zapier](https://rewindex.com/company/hotjar/incidents/hr9yt5yghd97.md) | minor | 2024-04-24 20:20 UTC | 2024-04-25 14:53 UTC | 19 h | resolved |

## Cite this

Hotjar posted 5 status incidents in April 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2024/04
- Citation: Hotjar, “Hotjar in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2024/04 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in April 2024 (2024-04-01)](https://rewindex.com/company/hotjar/2024/04)`


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Canonical: https://rewindex.com/company/hotjar/2024/04 · Markdown: https://rewindex.com/company/hotjar/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:16:10.211Z