# Hotjar in February 2024: incidents, uptime and changes

> Hotjar in February 2024: 15 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2024/02
Last updated: 2024-03-01T00:00:00Z

- Incidents posted: 15 (major/critical: 0) · Maintenance: 0
- By vendor impact label: none 15
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2024](https://rewindex.com/company/hotjar/2024/01.md) · Next: [March 2024](https://rewindex.com/company/hotjar/2024/03.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Highlights snippets not being generated](https://rewindex.com/company/hotjar/incidents/778tb3j0295v.md) | none | 2024-02-01 12:17 UTC | 2024-02-01 13:53 UTC | 1.6 h | resolved |
| [Some customers can't access their paid features](https://rewindex.com/company/hotjar/incidents/dngc4rtqryn6.md) | none | 2024-02-02 18:12 UTC | 2024-02-02 22:43 UTC | 4.5 h | resolved |
| [Hotjar Insights isn't loading](https://rewindex.com/company/hotjar/incidents/zt6gngkfjjqx.md) | none | 2024-02-06 11:46 UTC | 2024-02-06 15:20 UTC | 3.6 h | resolved |
| [Accounts created in the past 24 hours may not have access to their full list of tools.](https://rewindex.com/company/hotjar/incidents/f7dzwcg6wsd4.md) | none | 2024-02-08 17:39 UTC | 2024-02-09 10:02 UTC | 16 h | resolved |
| [Redirect error for anonymous users](https://rewindex.com/company/hotjar/incidents/32t8m9778s8y.md) | none | 2024-02-12 13:15 UTC | 2024-02-13 08:49 UTC | 20 h | resolved |
| [Elevated failure rate in sampling value calculations](https://rewindex.com/company/hotjar/incidents/8jhmd15k6y56.md) | none | 2024-02-13 12:18 UTC | 2024-02-13 13:32 UTC | 1.2 h | resolved |
| [Antivirus alerts for the Hotjar script](https://rewindex.com/company/hotjar/incidents/p94xqnqg5bqk.md) | none | 2024-02-13 13:01 UTC | 2024-02-14 08:48 UTC | 20 h | resolved |
| [Ask features unavailable for some users](https://rewindex.com/company/hotjar/incidents/77cwvx7dqt3h.md) | none | 2024-02-14 09:51 UTC | 2024-02-14 10:37 UTC | 46 min | resolved |
| [Significant drop in error capture events](https://rewindex.com/company/hotjar/incidents/hw3f958tsly5.md) | none | 2024-02-14 13:59 UTC | 2024-02-14 16:30 UTC | 2.5 h | resolved |
| [Some users of Microsoft email not receiving registration emails](https://rewindex.com/company/hotjar/incidents/ytqz37v2l65s.md) | none | 2024-02-14 14:11 UTC | 2024-02-28 13:33 UTC | 14 d | resolved |
| [Abandon Surveys Not Appearing](https://rewindex.com/company/hotjar/incidents/psp5mr5w8j80.md) | none | 2024-02-15 16:14 UTC | 2024-02-16 09:40 UTC | 17 h | resolved |
| [Price preview shows incorrect pricing when moving to yearly](https://rewindex.com/company/hotjar/incidents/6r396lgzxnnm.md) | none | 2024-02-19 11:23 UTC | 2024-02-19 12:39 UTC | 1.3 h | resolved |
| [The project creation page in Interviews is not loading properly](https://rewindex.com/company/hotjar/incidents/x99f8z2wphfx.md) | none | 2024-02-21 14:05 UTC | 2024-02-21 14:54 UTC | 48 min | resolved |
| [Ask screenshots delayed processing](https://rewindex.com/company/hotjar/incidents/12c93wlj8319.md) | none | 2024-02-23 10:39 UTC | 2024-02-23 11:20 UTC | 41 min | resolved |
| [Custom colors not working for full-screen surveys](https://rewindex.com/company/hotjar/incidents/4cvmb6kck7g2.md) | none | 2024-02-28 16:10 UTC | 2024-02-28 17:17 UTC | 1.1 h | resolved |

## Cite this

Hotjar posted 15 status incidents in February 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2024/02
- Citation: Hotjar, “Hotjar in February 2024” (2024-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2024/02 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in February 2024 (2024-02-01)](https://rewindex.com/company/hotjar/2024/02)`


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Canonical: https://rewindex.com/company/hotjar/2024/02 · Markdown: https://rewindex.com/company/hotjar/2024/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:12.173Z