# Hotjar in October 2023: incidents, uptime and changes

> Hotjar in October 2023: 13 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2023/10
Last updated: 2023-11-01T00:00:00Z

- Incidents posted: 13 (major/critical: 0) · Maintenance: 0
- By vendor impact label: none 13
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/hotjar/2023/09.md) · Next: [November 2023](https://rewindex.com/company/hotjar/2023/11.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Embedded Survey impressions being overcounted](https://rewindex.com/company/hotjar/incidents/vq99yptqdjry.md) | none | 2023-10-04 16:07 UTC | 2023-10-04 16:28 UTC | 21 min | resolved |
| [The clipper is not taking clips](https://rewindex.com/company/hotjar/incidents/hwq37y38602w.md) | none | 2023-10-11 12:32 UTC | 2023-10-11 13:44 UTC | 1.2 h | resolved |
| [Suspicious login emails not being sent](https://rewindex.com/company/hotjar/incidents/l6n4psnr8rxz.md) | none | 2023-10-11 13:24 UTC | 2023-10-11 13:40 UTC | 16 min | resolved |
| [Heatmap screenshots time out](https://rewindex.com/company/hotjar/incidents/ns7ds5dh0l5w.md) | none | 2023-10-16 08:02 UTC | 2023-10-16 09:08 UTC | 1.1 h | resolved |
| [Dashboards are down](https://rewindex.com/company/hotjar/incidents/75jqq80fxyy0.md) | none | 2023-10-16 14:59 UTC | 2023-10-16 15:19 UTC | 20 min | resolved |
| [Interviews page not loading](https://rewindex.com/company/hotjar/incidents/sl2mf1919y0x.md) | none | 2023-10-19 08:21 UTC | 2023-10-19 08:50 UTC | 29 min | resolved |
| [Plan changes not reflected in Insights](https://rewindex.com/company/hotjar/incidents/rbj9qxwczdxc.md) | none | 2023-10-19 11:28 UTC | 2023-10-19 12:24 UTC | 56 min | resolved |
| [Some sites are not showing survey responses](https://rewindex.com/company/hotjar/incidents/tc590jhrgz4t.md) | none | 2023-10-19 13:15 UTC | 2023-10-19 16:53 UTC | 3.6 h | resolved |
| [User Lookup deletion is not working for Ask Responses](https://rewindex.com/company/hotjar/incidents/j054mysj23f9.md) | none | 2023-10-20 11:42 UTC | 2023-10-20 13:17 UTC | 1.6 h | resolved |
| [Heatmap screenshots are timing out](https://rewindex.com/company/hotjar/incidents/gc4h5hp38q4b.md) | none | 2023-10-23 07:14 UTC | 2023-10-23 08:55 UTC | 1.7 h | resolved |
| [Session processing is delayed](https://rewindex.com/company/hotjar/incidents/4c4tdgmkjnl1.md) | none | 2023-10-24 07:05 UTC | 2023-10-24 15:34 UTC | 8.5 h | resolved |
| [Price preview errors](https://rewindex.com/company/hotjar/incidents/kj5gjnlsgmd3.md) | none | 2023-10-24 14:15 UTC | 2023-10-24 15:23 UTC | 1.1 h | resolved |
| [Engage is currently down](https://rewindex.com/company/hotjar/incidents/lhn6svphbdyy.md) | none | 2023-10-30 19:15 UTC | 2023-10-30 23:25 UTC | 4.2 h | resolved |

## Cite this

Hotjar posted 13 status incidents in October 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2023/10
- Citation: Hotjar, “Hotjar in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2023/10 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in October 2023 (2023-10-01)](https://rewindex.com/company/hotjar/2023/10)`


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Canonical: https://rewindex.com/company/hotjar/2023/10 · Markdown: https://rewindex.com/company/hotjar/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:59:02.297Z