# Hotjar in January 2023: incidents, uptime and changes

> Hotjar in January 2023: 8 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2023/01
Last updated: 2023-02-01T00:00:00Z

- Incidents posted: 8 (major/critical: 0) · Maintenance: 0
- By vendor impact label: none 8
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2022](https://rewindex.com/company/hotjar/2022/12.md) · Next: [February 2023](https://rewindex.com/company/hotjar/2023/02.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Session created and recording created signals not sent for ~20 minutes which affects Zapier and Slack integrations](https://rewindex.com/company/hotjar/incidents/qhm06hvvk4ch.md) | none | 2023-01-10 14:51 UTC | 2023-01-10 14:51 UTC | 0 min | resolved |
| [The Hotjar + Zapier integration is not working](https://rewindex.com/company/hotjar/incidents/3gbxy83nz0fs.md) | none | 2023-01-11 17:54 UTC | 2023-01-11 18:20 UTC | 26 min | resolved |
| [New User accounts have been added to a Product Demo site, causing disruption to users](https://rewindex.com/company/hotjar/incidents/zyx99llcxdy9.md) | none | 2023-01-16 16:39 UTC | 2023-01-19 13:40 UTC | 3 d | resolved |
| [Heatmap retaker not working.](https://rewindex.com/company/hotjar/incidents/d7ty08j1c2kg.md) | none | 2023-01-17 10:40 UTC | 2023-01-17 11:22 UTC | 42 min | resolved |
| [Unexpected Subscription Cancellation for Customers](https://rewindex.com/company/hotjar/incidents/9rzfqsgct2fz.md) | none | 2023-01-20 09:11 UTC | 2023-01-24 10:33 UTC | 4 d | resolved |
| [Zapier OAuth not functional](https://rewindex.com/company/hotjar/incidents/4lzllj4lr976.md) | none | 2023-01-25 17:56 UTC | 2023-01-25 18:13 UTC | 17 min | resolved |
| [Password reset unavailable](https://rewindex.com/company/hotjar/incidents/6z9dnjvn6z9m.md) | none | 2023-01-30 09:53 UTC | 2023-01-30 11:32 UTC | 1.6 h | resolved |
| [Recordings player not loading](https://rewindex.com/company/hotjar/incidents/lrt2tmss5y79.md) | none | 2023-01-31 17:25 UTC | 2023-01-31 17:25 UTC | 0 min | resolved |

## Cite this

Hotjar posted 8 status incidents in January 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2023/01
- Citation: Hotjar, “Hotjar in January 2023” (2023-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2023/01 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in January 2023 (2023-01-01)](https://rewindex.com/company/hotjar/2023/01)`


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Canonical: https://rewindex.com/company/hotjar/2023/01 · Markdown: https://rewindex.com/company/hotjar/2023/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:33:54.036Z