# Hotjar in January 2022: incidents, uptime and changes

> Hotjar in January 2022: 6 incidents on its status page (1 major or critical), 99.69% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2022/01
Last updated: 2022-02-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, none 5
- Uptime (vendor-reported): 99.69% free of major/critical incidents, 99.69% free of any incident; outage time 2 h 14 min, incident time 2 h 14 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2021](https://rewindex.com/company/hotjar/2021/12.md) · Next: [February 2022](https://rewindex.com/company/hotjar/2022/02.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated latency for Hotjar services](https://rewindex.com/company/hotjar/incidents/p2zc4rlrwf05.md) | major | 2022-01-25 16:53 UTC | 2022-01-25 19:07 UTC | 2.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [WebSocket Ingestion Servers Intermittently Overloaded](https://rewindex.com/company/hotjar/incidents/hb8ywm401prd.md) | none | 2022-01-04 15:12 UTC | 2022-01-04 16:49 UTC | 1.6 h | resolved |
| [Recordings list does not hide deleted items](https://rewindex.com/company/hotjar/incidents/bckzc357n7ls.md) | none | 2022-01-13 13:18 UTC | 2022-01-13 16:57 UTC | 3.6 h | resolved |
| [Permission error when playing Recordings](https://rewindex.com/company/hotjar/incidents/sq3jyrw3sdxs.md) | none | 2022-01-14 09:19 UTC | 2022-01-14 10:27 UTC | 1.1 h | resolved |
| [Degraded Screenshot Generation](https://rewindex.com/company/hotjar/incidents/n1q8p88tkh2v.md) | none | 2022-01-20 10:50 UTC | 2022-01-21 13:43 UTC | 27 h | resolved |
| [Elevated latency for Hotjar services](https://rewindex.com/company/hotjar/incidents/p2zc4rlrwf05.md) | major | 2022-01-25 16:53 UTC | 2022-01-25 19:07 UTC | 2.2 h | resolved |
| [Incoming Feedback links don't link correctly](https://rewindex.com/company/hotjar/incidents/bqc186bjm5gp.md) | none | 2022-01-28 09:21 UTC | 2022-01-28 10:15 UTC | 54 min | resolved |

## Cite this

Hotjar posted 6 status incidents in January 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2022/01
- Citation: Hotjar, “Hotjar in January 2022” (2022-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2022/01 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in January 2022 (2022-01-01)](https://rewindex.com/company/hotjar/2022/01)`


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Canonical: https://rewindex.com/company/hotjar/2022/01 · Markdown: https://rewindex.com/company/hotjar/2022/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:54:14.311Z