# Hotjar in July 2021: incidents, uptime and changes

> Hotjar in July 2021: 10 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2021/07
Last updated: 2021-08-01T00:00:00Z

- Incidents posted: 10 (major/critical: 0) · Maintenance: 5
- By vendor impact label: none 10
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2021](https://rewindex.com/company/hotjar/2021/06.md) · Next: [August 2021](https://rewindex.com/company/hotjar/2021/08.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Layout issues with the survey responses tables](https://rewindex.com/company/hotjar/incidents/78z7d1wkvx1f.md) | none | 2021-07-01 15:50 UTC | 2021-07-01 16:29 UTC | 39 min | resolved |
| [Latency for data ingestion and the Insights app is up significantly](https://rewindex.com/company/hotjar/incidents/s56cxgwhtk0v.md) | none | 2021-07-08 17:27 UTC | 2021-07-08 17:33 UTC | 6 min | resolved |
| [Zapier integration not working with Surveys](https://rewindex.com/company/hotjar/incidents/c3l6jc494t8h.md) | none | 2021-07-09 11:56 UTC | 2021-07-09 12:10 UTC | 14 min | resolved |
| [Identify API latency increase after database migration](https://rewindex.com/company/hotjar/incidents/rgpgh01yn27d.md) | none | 2021-07-13 11:19 UTC | 2021-07-13 12:46 UTC | 1.4 h | resolved |
| [Degraded performance after maintenance mode](https://rewindex.com/company/hotjar/incidents/vg4g6z9h928t.md) | none | 2021-07-14 08:52 UTC | 2021-07-14 11:02 UTC | 2.2 h | resolved |
| [Identify API intermittently unavailable](https://rewindex.com/company/hotjar/incidents/bryj2n3rp1rr.md) | none | 2021-07-14 13:33 UTC | 2021-07-14 15:48 UTC | 2.3 h | resolved |
| [WebSocket Data Ingestion Errors](https://rewindex.com/company/hotjar/incidents/898jv9xvzq5x.md) | none | 2021-07-16 07:19 UTC | 2021-07-16 07:20 UTC | 1 min | resolved |
| [Issues with some Survey responses notification and delayed Survey responses](https://rewindex.com/company/hotjar/incidents/0r1swzrl13c1.md) | none | 2021-07-16 08:47 UTC | 2021-07-16 09:15 UTC | 28 min | resolved |
| [Some sites potentially collecting less data](https://rewindex.com/company/hotjar/incidents/jjfx50f5664y.md) | none | 2021-07-22 09:05 UTC | 2021-07-22 10:02 UTC | 57 min | resolved |
| [IF emails not being delivered](https://rewindex.com/company/hotjar/incidents/x7zb91twm360.md) | none | 2021-07-29 12:12 UTC | 2021-07-29 14:31 UTC | 2.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled database maintenance - Identify API](https://rewindex.com/company/hotjar/incidents/zwll92qs7jhv.md) | maintenance | 2021-07-13 08:54 UTC | 2021-07-13 11:05 UTC | 2.2 h | resolved |
| [\[Scheduled\] Scheduled Database Maintenance](https://rewindex.com/company/hotjar/incidents/km1jqvrv38cj.md) | maintenance | 2021-07-14 07:56 UTC | 2021-07-14 09:00 UTC | 1.1 h | resolved |
| [\[Scheduled\] Scheduled database maintenance - Heatmaps](https://rewindex.com/company/hotjar/incidents/q8jpvdkfnpss.md) | maintenance | 2021-07-26 07:00 UTC | 2021-07-26 10:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Cache Maintenance](https://rewindex.com/company/hotjar/incidents/cyn5w7gm5mkn.md) | maintenance | 2021-07-27 19:01 UTC | 2021-07-27 20:20 UTC | 1.3 h | resolved |
| [\[Scheduled\] Scheduled Cache Maintenance](https://rewindex.com/company/hotjar/incidents/cl8qbc9j3vnq.md) | maintenance | 2021-07-30 07:01 UTC | 2021-07-30 09:00 UTC | 2.0 h | resolved |

## Cite this

Hotjar posted 10 status incidents in July 2021 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2021/07
- Citation: Hotjar, “Hotjar in July 2021” (2021-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2021/07 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in July 2021 (2021-07-01)](https://rewindex.com/company/hotjar/2021/07)`


---
Canonical: https://rewindex.com/company/hotjar/2021/07 · Markdown: https://rewindex.com/company/hotjar/2021/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:53:55.733Z