# Hotjar in August 2020: incidents, uptime and changes

> Hotjar in August 2020: 3 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 3 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.48% free of any incident; outage time 0 min, incident time 3 h 52 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/hotjar/2020/07.md) · Next: [September 2020](https://rewindex.com/company/hotjar/2020/09.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Data collection issues with multiple Hotjar tools](https://rewindex.com/company/hotjar/incidents/wbbw6b7xprzr.md) | minor | 2020-08-06 13:55 UTC | 2020-08-06 15:00 UTC | 1.1 h | resolved |
| [Issue with Incoming Feedback notifications](https://rewindex.com/company/hotjar/incidents/sb5zql1p1mp3.md) | minor | 2020-08-24 10:47 UTC | 2020-08-24 11:11 UTC | 24 min | resolved |
| [Billing issue](https://rewindex.com/company/hotjar/incidents/910djbkm850s.md) | minor | 2020-08-31 08:45 UTC | 2020-08-31 11:08 UTC | 2.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled database maintenance](https://rewindex.com/company/hotjar/incidents/6pfh5zhpjnk1.md) | maintenance | 2020-08-10 06:02 UTC | 2020-08-10 09:00 UTC | 3.0 h | resolved |

## Cite this

Hotjar posted 3 status incidents in August 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2020/08
- Citation: Hotjar, “Hotjar in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2020/08 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in August 2020 (2020-08-01)](https://rewindex.com/company/hotjar/2020/08)`


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Canonical: https://rewindex.com/company/hotjar/2020/08 · Markdown: https://rewindex.com/company/hotjar/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:11:11.677Z