# Hotjar in February 2020: incidents, uptime and changes

> Hotjar in February 2020: 4 incidents on its status page (3 major or critical), 98.48% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2020/02
Last updated: 2020-03-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 2, major 1, minor 1
- Uptime (vendor-reported): 98.48% free of major/critical incidents, 98.48% free of any incident; outage time 10 h 32 min, incident time 10 h 32 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2019](https://rewindex.com/company/hotjar/2019/12.md) · Next: [March 2020](https://rewindex.com/company/hotjar/2020/03.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Major outage](https://rewindex.com/company/hotjar/incidents/t7lz07qgf925.md) | critical | 2020-02-17 12:53 UTC | 2020-02-17 15:36 UTC | 2.7 h | resolved |
| [Outage of service](https://rewindex.com/company/hotjar/incidents/c0m2qqfxxw62.md) | critical | 2020-02-17 15:55 UTC | 2020-02-17 22:15 UTC | 6.3 h | resolved |
| [Recordings list not loading](https://rewindex.com/company/hotjar/incidents/y4n20m60tf1k.md) | major | 2020-02-05 15:37 UTC | 2020-02-05 17:06 UTC | 1.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Recordings list not loading](https://rewindex.com/company/hotjar/incidents/y4n20m60tf1k.md) | major | 2020-02-05 15:37 UTC | 2020-02-05 17:06 UTC | 1.5 h | resolved |
| [Major outage](https://rewindex.com/company/hotjar/incidents/t7lz07qgf925.md) | critical | 2020-02-17 12:53 UTC | 2020-02-17 15:36 UTC | 2.7 h | resolved |
| [Outage of service](https://rewindex.com/company/hotjar/incidents/c0m2qqfxxw62.md) | critical | 2020-02-17 15:55 UTC | 2020-02-17 22:15 UTC | 6.3 h | resolved |
| [Performance degradation](https://rewindex.com/company/hotjar/incidents/29d17rb5v7yl.md) | minor | 2020-02-27 21:28 UTC | 2020-02-27 21:28 UTC | 0 min | resolved |

## Cite this

Hotjar posted 4 status incidents in February 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2020/02
- Citation: Hotjar, “Hotjar in February 2020” (2020-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2020/02 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in February 2020 (2020-02-01)](https://rewindex.com/company/hotjar/2020/02)`


---
Canonical: https://rewindex.com/company/hotjar/2020/02 · Markdown: https://rewindex.com/company/hotjar/2020/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:36:14.617Z