# Hotjar in October 2019: incidents, uptime and changes

> Hotjar in October 2019: 2 incidents on its status page (1 major or critical), 99.47% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2019/10
Last updated: 2019-11-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, none 1
- Uptime (vendor-reported): 99.47% free of major/critical incidents, 99.47% free of any incident; outage time 3 h 55 min, incident time 3 h 55 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2019](https://rewindex.com/company/hotjar/2019/09.md) · Next: [November 2019](https://rewindex.com/company/hotjar/2019/11.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with payments](https://rewindex.com/company/hotjar/incidents/t0gg8k62gg6t.md) | critical | 2019-10-31 09:23 UTC | 2019-10-31 13:18 UTC | 3.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with sites running Magento](https://rewindex.com/company/hotjar/incidents/s6vfvnv60h6k.md) | none | 2019-10-09 08:52 UTC | 2019-10-09 09:28 UTC | 36 min | resolved |
| [Issue with payments](https://rewindex.com/company/hotjar/incidents/t0gg8k62gg6t.md) | critical | 2019-10-31 09:23 UTC | 2019-10-31 13:18 UTC | 3.9 h | resolved |

## Cite this

Hotjar posted 2 status incidents in October 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2019/10
- Citation: Hotjar, “Hotjar in October 2019” (2019-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2019/10 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in October 2019 (2019-10-01)](https://rewindex.com/company/hotjar/2019/10)`


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Canonical: https://rewindex.com/company/hotjar/2019/10 · Markdown: https://rewindex.com/company/hotjar/2019/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:16.859Z